TotBet Terms and Conditions

Welcome to TotBet Casino. These terms and conditions govern your use of our website, tot-bet.com, and all services we provide. At Tot Bet, we operate under a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, and by creating an account you agree to be bound by the rules set out below. If you do not agree with any part of these terms, we ask that you refrain from using our platform.

Our Operator and Licence

TotBet Casino is operated by Tensai Tech Solutions LTDA, registered in Costa Rica. Our services are provided under licence No. ALSI-202596029-FI1, issued by the Anjouan gambling authority. We at TotBet take our regulatory obligations seriously, and we reserve the right to request verification documents from any player at any time, including a verification phone call, in order to confirm identity and eligibility.

Eligibility and Restricted Territories

Our services are not available to residents of the United States of America, the United Kingdom, France and the Netherlands, including their overseas territories. If you search for TotBet UK or attempt to register from any of these jurisdictions, we will decline or close your account. Our platform runs in English and Nederlands, but the availability of a Dutch-language version does not mean residents of the Netherlands may use TotBet Casino. We may close accounts registered or used from a restricted territory, void any associated winnings, and return deposits to the original payment method at our discretion.

We do not permit the use of a VPN, proxy or any similar tool to disguise your location. If we detect such activity, we at TotBet reserve the right to suspend your account, cancel pending withdrawals and forfeit any winnings obtained while using such tools. In addition, games supplied by NetEnt carry their own territorial restrictions covering 50 territories, including Belgium, Spain, Sweden and the United Kingdom, with further per-title limitations applying to certain releases.

Account Registration

To play at Totbet Casino, you must create a single personal account. Multiple accounts per user are not allowed. When you complete your Totbet casino login for the first time, you confirm that all information provided is accurate and that you are of legal gambling age in your jurisdiction. Our team may request additional documentation to verify your identity, and we may suspend account access until verification is complete.

• You must provide true and complete registration data
• You must keep your TotBet login credentials confidential
• You must notify us immediately of any unauthorised use of your account
• You must be the legal owner of any payment method registered with us

Deposits and Withdrawals

We accept Visa, Mastercard, bank transfer, and cryptocurrencies including Tether, Bitcoin and Ethereum. A minimum deposit of €20 applies to qualify for our first deposit bonus. Withdrawals are paid back to the payment method used for the deposit, which must be registered in your own name unless we agree otherwise in writing. Crypto deposits and withdrawals must be made from the same device and IP address, and we do not exchange cryptocurrency to or from fiat currency.

Withdrawal requests are reviewed and processed within up to 72 hours of submission, excluding any time required for verification. We may request documents at any point during this period, and your withdrawal will remain pending until verification is complete. If you do not provide the requested documents within 14 days, we may decline the withdrawal and return the funds to your playable balance. You may cancel a pending withdrawal from your account at any time before it is processed.

Bonuses and Promotions

Our welcome offer provides up to €3,000 plus 300 free spins across three deposits. The first deposit bonus is 100% up to €1,000 plus 50 free spins, requiring a minimum deposit of €20, with wagering set at x40 and a validity period of 14 days. The maximum win from this bonus is capped at x10 of the bonus amount, and free spin winnings are capped at €50. At TotBet Casino, we also run a VIP Welcome Pack for highroller players, weekly cashback paid every Monday, a daily rebate, an Infinite Wednesday reload, and Friday Spins offering up to 100 free spins.

We reserve the right to amend, suspend or withdraw any promotion at our discretion, and bonus abuse of any kind, including the use of multiple accounts or exploiting technical errors, will result in forfeiture of bonus funds and associated winnings. Our Wheel of Fortune, Advent Calendar and Bonus Shop features are subject to their own specific terms published within the account dashboard.

Loyalty and VIP Programs

Our loyalty ladder rewards players with Comp Points redeemable for free spins and cash bonuses across 25 tiers, from initial milestones up to a grand prize of €75,000 and 5,000 free spins. At Tot Bet, we also operate a VIP Club entered at €2,500 in wagering or deposits, offering increased cashback, withdrawal priority, raised limits, private events and a personal account manager. VIP status is personal, non-transferable, and may be reduced or removed if your activity level decreases.

Game Fairness and Providers

TotBet Casino features games from 44 licensed providers, including Pragmatic Play, Evoplay, BGaming and Betsoft. Our live casino offerings include Blackjack, Roulette, Baccarat and Game Shows, supplied by providers such as Vivo Gaming and SA Gaming. We do not alter the outcomes of games supplied by our partners, and all titles are certified for fairness by their respective developers. Our Totbet app and mobile web version provide the same game catalogue as the desktop site.

Responsible Use of Our Services

We encourage all players to gamble responsibly. If you believe you may have a gambling problem, we recommend setting deposit limits through your account settings or contacting our support team for assistance. We reserve the right to restrict or close accounts where we have reasonable grounds to suspect fraudulent activity, collusion, or a breach of these terms.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access to TotBet Casino online at all times. We are not liable for losses arising from technical failures, internet connectivity issues, or events beyond our reasonable control. Our liability, where it arises, is limited to the amount held in your account balance at the time of the incident.

Changes to These Terms

We may update these terms and conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. Continued use of TotBet Casino after any changes take effect constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.

Contact Us

If you have questions regarding these terms, our bonus policies, or your Totbet casino bonus eligibility, please contact our support team at [email protected]. We aim to respond to all enquiries through our Help Centre as promptly as possible.